Privacy & Data Protection

A111 Privacy Policy — Our commitment to protecting your data

This Privacy Policy clearly sets out how your personal information is collected, stored, and protected at a111. We believe that data protection is not merely a legal obligation — it is a way of showing respect to our members.

Last updated: January 2026
Language: Bengali
Applicable: a111.world
SSL Encrypted

Summary: a111 never sells your personal data to third parties. Your information is used solely for account management, security, and improving service quality. This privacy policy applies to both the a111.world website and the mobile app.

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Section 01

About this Privacy Policy

A111 (referred to as "we" or "the platform") is an online betting and gaming service operating under the a111.world domain. This Privacy Policy explains what information is collected when you register or use a111, where that information goes, and how we keep it secure.

The reason this policy is written in Bengali is simple — the majority of our members are from Bangladesh, and we want them to understand exactly what happens with their data in their own language. Privacy is not a complicated matter; it is about keeping your trust.

By using a111.world, you are agreeing to this Privacy Policy. If you disagree with any part of it, please contact support or discontinue use of the platform.

ℹ️

This Privacy Policy is reviewed on a regular basis. Members will be notified of any major changes. The date of the most recent update is shown at the top of this page.

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Section 02

What Information We Collect

A111 collects information in two ways — directly from you (such as details provided during registration) and automatically (such as technical data from your browser or app). Full details are provided below:

Data Type When It Is Collected Mandatory?
Full Name At the time of registration Yes
Mobile number At the time of registration Yes
Date of Birth At the time of registration Yes (for age verification)
Email address At the time of registration Optional
National ID / Passport During KYC verification For withdrawals
Mobile banking details (bKash/Nagad) At the time of a transaction For Payment Purposes
Device Type & OS Automatic Technical
IP address Automatic For security purposes
Betting & Transaction History Time of Use Yes (for account management purposes)

We collect only the information we actually need — nothing more. Collecting unnecessary data goes against a111's principles.

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Section 03

Purpose of Data Use

A111 uses your information only for specific, defined purposes. Each purpose is explained below:

  • Account Management: Your information is used to create your account, verify logins, and process password recovery.
  • Payment Processing: Your mobile banking details are used to confirm deposits and ensure withdrawals are sent to the correct account.
  • KYC & Age Verification: Identity document details are verified to ensure platform security and legal compliance.
  • Fraud Prevention: IP address and device information are used to detect duplicate accounts, bonus abuse, and suspicious transactions.
  • Customer Support: Account information is accessed in order to resolve your issues and provide accurate assistance.
  • Personalised experience: Relevant offers and bonuses are shown based on your preferred games and betting history.
  • Security Notice: If any unusual activity is detected on your account, an alert will be sent to your mobile.
  • Legal Obligations: Information may be disclosed in response to lawful requests from relevant authorities.
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Your data is never sold to advertisers, data brokers, or any third-party company. This is a core principle at a111.

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Section 04

Cookies & tracking technologies

Cookies and similar technologies are used on the a111 website and app. Cookies are small data files stored in your browser that help the site function more effectively.

Cookies Used by a111:

  • Essential Cookies: Required to maintain login sessions and ensure site security — the site cannot function without these.
  • Functional cookies: To remember your preferences — such as language, theme, or the last game you played.
  • Analytics Cookies: Used to understand which pages users spend the most time on and which features are most used — helping us improve the platform.

Cookies can be disabled in your browser settings, though this may affect how login sessions function. The mobile app uses device storage rather than cookies.

A111 does not use external tracking pixels or third-party advertising networks that could transmit your data outside our platform.

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Section 05

Data Sharing & Third Parties

A111 shares certain information with third parties only under limited and controlled circumstances, and never for commercial purposes.

Who We May Share Your Information With:

  • Payment Processors: bKash, Nagad, Rocket — only the payment information necessary to complete a transaction is shared. Each of these companies maintains its own privacy policy.
  • Game Providers: Certain technology partners operate our Live Casino and slots games. Only session data is shared with them — never your personal identity.
  • Legal Authorities: Information may be disclosed to government authorities when required by valid legal order. Where possible, you will be informed if this occurs.
  • Anti-Fraud Organisations: Limited information may be shared with recognized authorities for identity verification or investigation of suspicious transactions.
⚠️

A111 never shares your name, mobile number, ID details, or betting history with any advertiser or marketing company. If anyone claims to have received your information from a111, that is not true — please report it to us immediately.

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Section 06

Data Retention Period

A111 does not retain your data indefinitely. A specific retention period applies to each category of information:

  • Active Account Data: Retained for as long as your account remains active.
  • Transaction History: Retained for up to 5 years after account closure — for legal and financial compliance purposes.
  • KYC documents: Retained for up to 3 years after account closure.
  • Customer support conversations: Deleted 2 years after the date of last contact.
  • Analytics Data: Retained in anonymized form for up to 1 year.

If you request account deletion, all your data will be permanently removed once the applicable retention period has passed. If data must be retained for legal reasons, you will be informed accordingly.

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Section 07

Data protection methods

A111 uses industry-standard technology to protect your data. Having a written policy alone is not enough — it is equally important to be transparent about the actual measures in place.

  • SSL/TLS Encryption: All data transfers on the website and app are encrypted. The padlock icon in your browser's address bar indicates that your connection is secure.
  • Password hashing: Your password is never stored in plain text — only an encrypted hash is kept, from which the original password cannot be recovered.
  • Two-Factor Authentication (OTP): An OTP is sent to your mobile at login to ensure only you can access your account.
  • Server Security: Our data storage servers undergo regular security audits and are protected by multiple layers of defence against unauthorised access.
  • Staff Training: a111 staff are trained in data privacy, and only those who require access are permitted to view member information.
  • Regular Backups: Regular backups are maintained to protect against data loss and cyber threats.

However, no one can guarantee 100% security on the internet. Should a security incident occur that may affect your data, a111 will notify you as quickly as possible.

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Your account security is largely in your own hands. Use a strong password, never share it with anyone, and change it immediately if you notice anything suspicious.

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Section 08

Your Rights Over Your Data

As a registered member of a111, you have certain rights over your personal data. To exercise any of these rights, please contact our support team.

  • Right to Access: You have the right to request access to any personal information a111 holds about you.
  • Right to Correct Your Data: You can request corrections to any information that is inaccurate or out of date.
  • Right to erasure: You can request to close your account and have all your data deleted once the applicable retention period has passed.
  • Opting Out of Marketing Messages: You can opt out of promotional SMS or notifications at any time.
  • Data portability: You can request a copy of your transaction history and account information.
  • Right to Object to Processing: You have the right to object to your data being used for specific purposes, though in some cases this may not be possible due to legal obligations.

Upon receiving a request, a111 will endeavor to respond within 14 business days. For more complex cases, it may take longer, but you will be kept updated throughout.

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Section 09

Protection of Minors' Data

A111's services are intended strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

Date of birth is verified at registration, and anyone under 18 is not permitted to create an account. If a minor's account is discovered to have been created by mistake, it will be closed immediately and all associated data will be deleted.

If you become aware that a minor is using a111, please notify us immediately at support@a111.world. We will take prompt action.

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Section 10

Privacy Policy Update Process

A111's privacy policy may be updated from time to time to reflect changes in technology or applicable law. The date of the most recent update is always shown at the top of the page.

Members will be informed of any major changes:

  • SMS to your mobile number
  • Via In-App Notifications
  • Via a banner notice on the homepage

Minor changes — such as clarifying wording or small edits — may not trigger a separate notification, but the update date will be revised accordingly.

Tip: We recommend checking this Privacy Policy page from time to time. The date shown will let you know whether any recent changes have been made.

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Section 11

Contact & privacy complaints

If you have any questions about this Privacy Policy or a concern regarding your personal data, please contact a111:

  • Live Chat: Available 7 days a week, 24 hours a day
  • Email: support@a111.world — Write "Privacy Complaint" in the subject line

An initial response will be provided within 72 hours of receiving your email. Full resolution may take additional time depending on the complexity of the matter.

A111 takes all privacy-related concerns seriously. Maintaining the trust of our members is our top priority.

Why is your data safe at a111?

Our practical steps to protect your privacy

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Encrypted Data Transfer

Every data transfer on a111 — from login to payment — is encrypted using SSL/TLS technology, making it unreadable to anyone outside the platform.

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Your Data Is Never Sold

A111 never sells your mobile number, name, or betting history to any third party. That is simply not part of how we operate.

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OTP Login Protection

Since a mobile OTP is sent with every login, only you can access your account. Even if your password is compromised, your account remains protected.

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Specific retention periods

A111 does not retain unnecessary data indefinitely. Each category of information is deleted once its designated retention period has expired.

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Limited Access Policy

Not all a111 staff have access to all data. Each team member is only permitted to view the information relevant to their specific role.

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Fast privacy complaint resolution

Any data-related complaint will receive an initial response within 72 hours. We take privacy matters seriously and act quickly.

Your rights over your personal data

To exercise any of these rights, contact our support team at any time.

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Right to access your data

You may request a copy of all personal data a111 holds about you.

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Right to Rectification

If any of your information is incorrect, you can request a correction and we will verify and update it accordingly.

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Data Deletion Request

You can request permanent deletion of all your data once your account is closed and any applicable retention period has expired.

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Right to Opt Out of Marketing

You can opt out of promotional messages and notifications at any time.

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Data Portability

You may request a downloadable copy of your transaction history and account information.

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Right to object to processing

You have the right to object to certain uses of your data, though some limitations may apply.

Frequently Asked Questions

Frequently Asked Questions from Members

Claiming free spins and daily login bonuses at a111 is straightforward. In most cases, they are credited to your account automatically — no separate application needed. A few things worth keeping in mind: for the daily login bonus, you need to log in to the app or website every day. After logging in, a check-in button or pop-up will appear on the homepage or in the "Bonus" section — simply tap it once to claim your bonus. Logging in on consecutive days may increase the bonus amount progressively. Free spins are generally awarded for specific slots games and expire if not used within 24 to 48 hours. They will appear in your bonus wallet and apply automatically when you visit the relevant game. Occasionally, free spins from special promotions need to be claimed separately from the "Promotions" section — just click the "Claim" button and they will be added to your account. If you have any trouble claiming a bonus, reach out via live chat and it will be sorted out right away.

a111 charges no withdrawal fees of its own — every penny you win is sent directly to you. That said, bKash or Nagad may apply their own cash-out charges in line with their respective mobile banking policies. Rest assured, a111 itself imposes zero withdrawal fees. As for limits: the minimum withdrawal amount is ৳500. The maximum daily withdrawal limit depends on your KYC level — fully KYC-verified accounts can withdraw up to ৳2,00,000 per day. Unverified accounts have a lower limit. One important thing to keep in mind: if your bonus balance has unmet wagering requirements, you can still withdraw your real money balance, but the bonus will be forfeited. Once wagering requirements are met, any winnings derived from the bonus are also withdrawable. For any withdrawal issues, contact support and you'll receive a resolution within 24 hours.

Start Betting Safely Today

A111 is committed to protecting your personal information. Register with confidence and start your journey on Bangladesh's most trusted betting platform.

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