Please read these Terms & Conditions carefully before using a111. This document clearly sets out all information regarding accounts, payments, bonuses, betting rules, and members' rights and responsibilities. By registering on or using a111, you are deemed to have accepted these terms.
Important Note: These Terms & Conditions constitute a legal agreement between a111 and its members. By using the a111.world website or mobile app, you confirm that you have read and accepted all of these terms. If you do not agree with any of them, please refrain from using the platform.
A111 (hereinafter referred to as the "Platform") is an online betting and gaming service provider operating under the a111.world domain. These Terms & Conditions have been prepared for users in Bangladesh and written in Bangla so that all members can easily understand them.
Only the following individuals are eligible to use a111's services:
A111 reserves the right to update these Terms & Conditions at any time. Members will be notified of any changes via email or platform notification. Continued use of the platform after such changes constitutes acceptance of the updated terms.
The Bengali version shall take precedence: The Bangla version of these Terms & Conditions shall always prevail. In the event of any discrepancy arising from translation, the Bangla text shall be considered the definitive version.
Providing accurate information when registering an account at a111 is mandatory. The name, mobile number, and date of birth entered in the registration form must be genuine, as they will be verified against your ID documents during KYC.
One Account Per Person: No individual may open more than one account. Attempting to create multiple accounts using the same mobile number, banking details, or device may result in all accounts being closed and all bonuses forfeited.
A111 may request additional documents at any time to verify account information. Failure to provide the required documents may result in a temporary account suspension.
A111 takes a firm stance on protecting minors from gambling. If anyone under the age of 18 opens or uses an account, that account will be closed and all balances will be forfeited.
KYC (Know Your Customer) verification is part of a111's security policy. KYC is mandatory in the following situations:
KYC verification typically requires: a National ID (NID), passport, or driving licence photo, along with a selfie holding your NID. The name on your bKash or Nagad account must also match the name registered on your a111 account.
Any attempt to complete KYC using a false identity will result in permanent account closure and all balances may be forfeited.
Deposits at a111 can be made via bKash, Nagad, and Rocket. Please keep the following in mind when making a deposit:
For withdrawals:
If bonus wagering requirements are still pending: You may withdraw real money before meeting the wagering requirements on your bonus balance, but the bonus balance will be forfeited. Please consider this before making a withdrawal.
A111 is not liable for withdrawal delays caused by technical issues or banking system disruptions; however, if a problem arises, please contact support and it will be resolved.
A111's bonus and promotion policies are outlined here. Each bonus comes with its own specific terms, which you should read before claiming.
Welcome Bonus: Available once per account only. The bonus is credited to your bonus wallet upon your first deposit and cannot be withdrawn directly until the wagering requirements have been met.
General rules for using bonuses:
A111 reserves the right to cancel any bonus if there is reason to believe the bonus system is being exploited. Using multiple accounts to claim bonuses, bonus arbitrage, or deliberately placing low-risk bets solely to clear bonus wagering requirements are all strictly prohibited.
A111 reserves the right to cancel or modify any bonus without prior notice. Bonuses do not constitute a guaranteed source of income.
The following general rules apply to all betting at a111. Additional detailed rules for specific sports or games are available on the platform.
Bet Confirmation: Once you press the "Confirm" button after placing a bet, that bet is considered final. Confirmed bets cannot be cancelled except in the case of a technical error.
Match Abandoned or Postponed: If a match is abandoned or does not resume within 48 hours, all bets are voided and stakes are refunded. The exception is where a specific outcome has already been determined.
Casino Games: In RNG-based slots and table games, every round is completely independent. In Live Casino, the dealer's decision is final, and a111 reserves the right to void any round in the event of a technical error.
The following actions are strictly prohibited on a111 and may result in account closure:
Involvement in any of the above actions will result in permanent account closure, full forfeiture of all balances, and legal action where applicable.
A111 reserves the right to temporarily suspend or permanently close an account without prior notice under the following circumstances:
If an account is closed, the member may contact support. If the closure was made in error, the account will be reinstated after investigation. If the investigation finds a violation, the balance may be confiscated.
Members may also close their account at any time if they choose. Any withdrawable balance will be returned, while any bonus balance will be forfeited.
A111 believes betting should be a source of entertainment — not a solution to financial problems. We are committed to the mental wellbeing and financial safety of every member, which is why responsible gaming is our top priority.
Responsible gaming tools available at a111:
To access these tools, go to "Account Settings > Responsible Betting" in the a111 app, or contact support.
If you feel you are losing control over your betting, do not hesitate to seek help. a111's support team is always ready to assist you with this.
A111 takes the protection of members' personal information very seriously. Any information provided at registration is used solely for account management and KYC verification purposes.
For our full Privacy Policy, Privacy Policy Page Read.
A111 reserves the right to update or modify these Terms & Conditions, in whole or in part, at any time. For significant changes, members will be notified at least 7 days in advance.
Change notifications are sent via:
Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. If you do not agree with the new terms, you may request to close your account.
If you have any questions about these Terms & Conditions or wish to raise a concern, please reach out to the a111 support team.
Once a complaint is submitted, a111 will work to resolve it within 7 business days. For more complex cases that require additional time, the member will be kept informed with regular updates.
Last Updated: These Terms & Conditions were last updated in January 2026. a111 keeps this document current and notifies members of any changes.
The standards we uphold for transparency and player protection
A111's Terms & Conditions are written entirely in plain language. No legal jargon or ambiguous wording is used, so all members can read and understand them with ease.
At a111, every payment and personal detail is protected by SSL encryption. Your data is never sold to third parties.
Slots and casino games use RNG, which is completely fair. The outcome of every round is entirely random and cannot be predetermined by anyone.
If you have questions about the rules or need assistance at any time, reach out to a111's Bangla-speaking support team. Average response time is under 5 minutes.
Deposit limits, self-exclusion, and betting breaks are always available on a111. Use these tools to make sure betting never becomes a burden.
A111 is committed to resolving all complaints within 7 business days. For more complex matters that take longer, regular updates will be provided throughout the process.
Frequently Asked Questions by Members